Digital Download Refund Policy

We do not offer refunds for change of mind, whether or not the file has been downloaded.

If your file is faulty or you cannot download it, email support@starshadows.ca with your order details. We will help resolve the problem or provide a replacement. If we cannot resolve it, we will refund the affected purchase.

Accidental duplicate purchases are eligible for a refund of the duplicate order.

Nothing in this policy limits your rights under applicable consumer protection laws.

Paperback purchases through Amazon are handled through Amazon’s return and refund process.